Defect #383
Unable to drop mails from Outlook 2010 (COM Fail Exception)
100%
Description
- Starting Servoy from D:\Users\kan.pascalle\Desktop
- Servoy 3.5.10 build-524 on Windows Vista using Java 1.6.0_05
- Jacob dll deployed? true
- Error: nspr4.dll doesn't exist under D:\Users\kan.pascalle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\7641936-7c06f5b8-1.4-013--n\ielib
native lib path D:\Users\kan.pascalle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\7641936-7c06f5b8-1.4-013--nnative lib path D:\Users\kan.pascalle\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\7641936-7c06f5b8-1.4-013--nLaden integratie omgeving
Possible flavor: application/x-java-serialized-object; class=java.lang.String
- Throwable
com.jacob.com.ComFailException: Can't get object clsid from progid
at com.jacob.com.Dispatch.createInstanceNative(Native Method)at com.jacob.com.Dispatch.<init>(Dispatch.java:99)at com.jacob.activeX.ActiveXComponent.<init>(ActiveXComponent.java:58)at net.stuff.servoy.beans.dnd.outlook.DnDOutlookChooser.getSelectedOutlookMails(DnDOutlookChooser.java:169)at net.stuff.servoy.beans.dnd.outlook.DnDOutlookChooser.drop(DnDOutlookChooser.java:108)at java.awt.dnd.DropTarget.drop(Unknown Source)at sun.awt.dnd.SunDropTargetContextPeer.processDropMessage(Unknown Source)at sun.awt.dnd.SunDropTargetContextPeer$EventDispatcher.dispatchDropEvent(Unknown Source)at sun.awt.dnd.SunDropTargetContextPeer$EventDispatcher.dispatchEvent(Unknown Source)at sun.awt.dnd.SunDropTargetEvent.dispatch(Unknown Source)at java.awt.Component.dispatchEventImpl(Unknown Source)at java.awt.Container.dispatchEventImpl(Unknown Source)at java.awt.Component.dispatchEvent(Unknown Source)at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)at java.awt.LightweightDispatcher.processDropTargetEvent(Unknown Source)at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)at java.awt.Container.dispatchEventImpl(Unknown Source)at java.awt.Window.dispatchEventImpl(Unknown Source)at java.awt.Component.dispatchEvent(Unknown Source)at java.awt.EventQueue.dispatchEvent(Unknown Source)at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)at java.awt.EventDispatchThread.pumpEvents(Unknown Source)at java.awt.EventDispatchThread.pumpEvents(Unknown Source)at java.awt.EventDispatchThread.run(Unknown Source)Possible flavor: text/plain; class=java.io.Reader; charset=Unicode
Possible flavor: text/plain; class=java.lang.String; charset=Unicode
- Drop error:invalid acceptDrop()
History
Updated by Patrick Talbot over 12 years ago
- Status changed from New to In Progress
That's a very weird error.
The exception comes from a line which is doing:
final ActiveXComponent xl = new ActiveXComponent("Outlook.Application");
So basically instantiating the Outlook ActiveX component.
But the Exception has nothing to do with it:
It tries to match the Outlook.Application dll to a nspr4.dll which is part of Mozilla Firefox (or XULRunner), or at least to use this dll to instantiate the Outlook ActiveX
My guess is that there is a problem in the registry of that system.
Perhaps you could try removing Firefox and repair the Outlook installation (I think Office 2010 has an utility for that in its installer).
Updated by John Lugten over 12 years ago
The nspr4.dll messsage in the console is there already for many years.
Also with the systems where the drop mails are working this message occurs.
Updated by Patrick Talbot over 12 years ago
OK so nspr4.dll is not the issue.
Also, are we sure that Outlook is installed (and not Outlook Express)?
These are 2 different software if some people sometimes confuse them.
In any case there is something wrong in the registry of this System because 'Outlook.Application' is the VersionIndependantProgID of Outlook (ProgId would differ depending on the version like 'Outlook.Application.9' 'Outlook.Application.10' etc.
But the problem is that on this system this is failing to translate 'Outlook.Application' ProgID to a CLSID (which is the one used ultimately to instantiate a COM object)
com.jacob.com.ComFailException: Can't get object clsid from progid
So my advice is to try and repair the Office installation, maybe reinstall Outlook because there's nothing at the component level that I can do if this call to the registry fails.
Updated by John Lugten over 12 years ago
- Status changed from In Progress to Resolved
- % Done changed from 0 to 100
Hi Patrick,
"Problem" solved. This user uses Office 2010 with Word 2003.
No problem, but the registry needed to be updated because Word 2003 is installed later.
Kind regards, John