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Defect #1240

Fonts not rendered in PDF in Servoy 8 server deployment

Added by Wouter Moerdijk almost 7 years ago. Updated about 5 years ago.

Status:
Parked
Priority:
Normal
Assignee:
Patrick Talbot
Category:
-
Target version:
-
Start date:
06/27/2017
Due date:
% Done:

0%

Estimated time:
Browser (if web client):

Description

Hi,

Starting from Servoy 8 my embedded fonts are not rendered in a PDF anymore on a server deployment. It is still working in a developer environment, but not on a server. The fonts are placed in the velocityreport.reportfolder\\fonts folder and are placed in the .servoy folder.

The output is created by: var vPdf = plugins.VelocityReport.getPDFReport(_templateName,_contextObject,REPORT.RESOLUTION_HIGH);

Attached is a sample template using Tahoma.

The setup:
Server Information
Servoy version 8.1.3 -releaseNumber 3033
Port used by RMI Registry: 1099
Repository version 48
Current time: Tue Jun 27 10:13:35 CEST 2017
Uptime: 30 minutes 44 seconds
Server ID: 649D4C08-6875-4243-8030-15878E15D59E

Settings file for this server: E:\\STB\\Care_8_x\\application_server\\servoy.properties

JVM Information
java.vm.name=Java HotSpot(TM) 64-Bit Server VM
java.version=1.8.0_121
java.vm.info=mixed mode
java.vm.vendor=Oracle Corporation

Operating System Information
os.name=Windows Server 2008 R2
os.version=6.1
os.arch=amd64

Files

sample.html (918 Bytes) sample.html Wouter Moerdijk, 06/27/2017 10:23 AM
2017-06-27_1232.png (41.6 KB) 2017-06-27_1232.png Wouter Moerdijk, 06/27/2017 12:33 PM

History

#1

Updated by Patrick Talbot almost 7 years ago

  • Status changed from New to Feedback
  • Assignee set to Wouter Moerdijk

What version of Velocity is that?
What kind of client?
Is there anything in the servoy_log.txt?

Until I get to the bottom of this, as a workaround, have you tried installing the fonts on the server system?

#2

Updated by Wouter Moerdijk almost 7 years ago

I am using version 3.5.52
It is in webclient (not NG)
There is nothing in the servoy_log, .service_log or velocity_log

The fonts are installed separate on the server, but this has no effect

#3

Updated by Patrick Talbot almost 7 years ago

What do you mean by "The fonts are installed separate"???

Is the velocityreport.reportfolder servoy-admin property properly set to the reports folder (which contains the /fonts/ folder)?

Do you call plugins.VelocityReport.installFonts() before your call to getPDFReport()? (usually in solution onOpen handler)

#4

Updated by Wouter Moerdijk almost 7 years ago

Patrick Talbot wrote:

What do you mean by "The fonts are installed separate"???

As a workaround I tried installing the tahoma.ttf file directly on the server(see screenshot). It was already installed. The (re)install has no effect.

#5

Updated by Patrick Talbot almost 7 years ago

Is the velocityreport.reportfolder servoy-admin property properly set to the reports folder (which contains the /fonts/ folder)?

Do you call plugins.VelocityReport.installFonts() before your call to getPDFReport()? (usually in solution onOpen handler)

Sorry for all the questions but I need to make sure.

#6

Updated by Wouter Moerdijk almost 7 years ago

Patrick Talbot wrote:

Is the velocityreport.reportfolder servoy-admin property properly set to the reports folder (which contains the /fonts/ folder)?

Do you call plugins.VelocityReport.installFonts() before your call to getPDFReport()? (usually in solution onOpen handler)

Sorry for all the questions but I need to make sure.

The is velocityreport.reportfolder is set to: E:\\STB\\Care_8_x\\application_server\\server\\webapps\\ROOT\\velocity-reports\\reports\\ it contains a folder called fonts with the ttf files.

The exact same code is run on the same server with Servoy 6.1.6 (different port obviously). The installFonts is called in an onOpen handler like:
if (plugins.VelocityReport) {
plugins.VelocityReport.installFonts();
}
In the 6.1.6. version it renders the font in 8.1.3 it does not.

I do not see any other difference.

#7

Updated by Patrick Talbot almost 7 years ago

  • Status changed from Feedback to New
  • Assignee changed from Wouter Moerdijk to Patrick Talbot

Alright, I'll take a look asap (could be in a few days though)

#8

Updated by Wouter Moerdijk over 6 years ago

Any update for this issue? Where you able to reproduce it?

#9

Updated by Wouter Moerdijk over 6 years ago

Hi Patrick,

I hope you can find some time to look at this. I did find something new with this issue. It seems to be related to JAVA 8. The fonts are rendered using Java 1.7.0_76 but not using Java 1.8.0.131

Hope this helps.

#10

Updated by Patrick Talbot about 5 years ago

  • Status changed from New to Parked

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